Pause dunning for invoice

Pause dunning for the specified invoice until expected_payment_date. Chargebee cancels all configured payment collection retry attempts and dunning email notifications for the invoice until expected_payment_date.

Prerequisites

This operation is only permitted for an invoice that meets all the following conditions:

• The status of the invoice is payment_due.
• The invoice belongs to a subscription or customer with auto_collection set to on.
• The invoice does not have dunning paused currently.

Automatic dunning resumption

Unless you resume dunning for the invoice, Chargebee attempts to collect payment on the expected_payment_date. If payment collection fails, the next action is taken as follows:

• If the expected_payment_date is within the dunning period for the invoice, Chargebee resumes any dunning retries and email notifications that remain after the pause period, and not attempt the retries or notifications that were canceled during the pause period.
• If the expected_payment_date is after the dunning period for the invoice, the final action configured in Billing is initiated for the invoice and, if applicable, for the subscription.