List of ErrorsThe payment failed because the same card has been declined too many times within a short period. The gateway or card issuer has temporarily blocked further attempts as a security measure. Some issuers enforce temporary lockouts after several consecutive failed attempts.
gateway.transaction_processing.decline_rate_limit_exceeded
Recommended Customer Message
A number of recent transactions on this card have been declined. Please wait before you try again, or use a different payment method.Root Cause
- Repeated declines: The same card has been used multiple times unsuccessfully within a short window.
- Fraud prevention mechanisms: The gateway or issuer temporarily blocks further attempts to prevent potential fraud.
- Card issuer policies: Some issuers enforce temporary lockouts after several consecutive failed attempts.
Troubleshooting and Solutions
- Inform the customer that too many recent attempts with their card have been declined.
- Ask the customer to wait for some time before attempting the transaction again.
- Ask the customer to use an alternative payment method, such as a different card, wallet, or UPI.
- Ask the customer to contact their card issuer to check if additional security measures are being applied.
- If smart dunning is enabled, allow your system to automatically retry the transaction later.