List of ErrorsThis operation could not be processed due to a temporary issue at the payment gateway or bank. This is typically a transient error caused by service disruptions, network issues, or unexpected technical failures that may resolve on retry.
gateway.transaction_processing.could_not_process
Recommended Customer Message
Your payment could not be processed. Try again.Root Cause
- Temporary gateway issues: Service disruptions or outages at the payment processor.
- Bank-side declines: The bank declined the transaction without a detailed reason.
- Network or timeout errors: Interruption in the transaction communication between systems.
- Unexpected technical failures: Generic failures at any stage of transaction authorization.
Troubleshooting and Solutions
- Inform the customer that their payment could not be processed.
- Ask the customer to retry the transaction after a few minutes.
- Ask the customer to use a different payment method if the issue persists.
- Monitor the payment gateway's status page or service health dashboards for any ongoing incidents.
- Avoid repeated automatic retries without customer confirmation.