List of ErrorsA technical issue with the bank account. This happens when the account details are invalid or incorrectly formatted, the account has status issues, the bank encountered a system error, or the account type does not support the transaction.

Root Cause

• Invalid or incorrect bank account details: The account number, IFSC/IBAN, or other required details are incorrect or improperly formatted.
• Account status issues: The customer's bank account is closed, frozen, or otherwise restricted from processing transactions.
• Bank system error: The issuing bank encountered a technical issue while processing the transaction request.
• Unsupported bank account type: The bank account does not support the requested transaction type (e.g., direct debit, ACH).

Troubleshooting and Solutions

• Advise the customer to verify their bank account details and correct any inaccuracies before retrying the transaction.
• Recommend contacting the customer's bank to check for account restrictions or status-related issues.
• Suggest using an alternative payment method if the issue persists.
• Monitor transaction logs for recurring issues and escalate to the payment gateway if the error frequently occurs.